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In an organisation formal organisation is followed strictly where the employees have to work as per the directions only. The employees are performing under pressure. In your view, what changes are required in this company?


(i) Fearful environment will decrease production.

(ii) Increased feeling of insecurity.

(iii) Pressure will create stress among employees.

(iv) Delay in work.

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Explain the concept of ‘Functional Structure’. Also, explain three disadvantages of functional structure.


Functional structure refers to the division of the whole enterprise according to the major functions to be performed by it. This is the simplest and the most prevalent form of organizational structure. Under this all the functions of similar nature are divided in different units which are called departments. Its disadvantages are:

  1. Ignorance of organizational objectives: Each departmental head will work according to his sweet will. They always give more importance to their department objectives. Hence organisational objectives suffer.
  2. Difficulty in interdepartmental coordination: All departmental heads may work as per their own wish. No doubt this facilitates coordination within the department but it makes interdepartmental coordination difficult.
  3. Conflict of interest: Every departmental head wants to become a functional empire. To satisfy their ego, everyone demands maximum resources in their department. This situation leads to conflicts among different departmental heads.
  4. Hurdle incomplete development: This system is a hurdle in the way of the complete development of the employees. Each employee specializes only in a small part of the whole job.

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150 employees are working in a handloom company. There is the pre defined arrangement of responsibility, authority and accountability in the company. As a result, the employees have hardly any doubt about their roles in the company. But the employees of the Marketing Department of the company are always very unhappy with a problem. The problem is that several times they get orders from two officers simultaneously. The two officers giving orders are the Marketing manager and the General Manager. In such a situation, they are not able to understand to whose orders they should give priority – one is their immediate boss and the other, a top officer of the company.
Several departments have been set up in this company; namely, Purchase, Sale, Advertisement, Production, Stock, Research, Correspondence, Accounts, Finance and Personnel. In this way, there are ten departments in all. In every department all the modern facilities are available. The company’s Finance Manager says that the Administrative Expenses of the company are rather too much. According to him, the main reason for this is the existence of so many departments in the company.

  1. Identify the concepts of Management described in the paragraphs above.
  2. Which principle of Management is being violated in the company? Explain.
  3. How can the increasing administrative Expenses of the company be checked? Identify this concept.
  4. The answer given in point ‘c’ is related to which function of Management?


  1. Organizing and Principles of Management.
  2. Here the Unity of command is being violated.
  3. The check on theAdministrative Expenses can be exercised by reducing the number of departments. This concept is known as ‘Departmentalization’.
  4. It is related to the Organizing Function of Management.
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‘Decentralization is an important philosophy that implies selective dispersal of authority’. In the light of this statement, explain any four points of importance of ‘Decentralization.


Importance of Decentralization are:

  1. Develops initiative among subordinates: When lower managerial levels are given freedom to take their own decisions they learn to depend on their own judgment and develop solutions for the various problems they encounter. So, decentralization policy helps to identify those executives who have the necessary potential to become dynamic leaders.
    (2) Develops managerial talent for the future: Decentralisation gives the subordinates with skills a chance to prove their abilities and creates a reservoir of qualified manpower that can be considered to fill up more challenging positions through promotions.
    (3) Quick decision making: In a decentralized organization, decisions are taken at levels which are nearest to the points of action and there is no requirement for approval from many levels. So, more accurate and faster decisions can be taken as the subordinates are well aware of the realities of situations.
    (4) Relief to top management: Decentralisation leaves the top management with more time which they can devote to important policy decisions as they decentralize authority for routine operational problems. Further decentralisation diminishes the amount of direct supervision exercised by a superior over the activities of a subordinate because they are given the freedom to act.

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‘Safe service limited’ is a well-known company for removing the routine problems of the
people. This company provides all types of big or small services; namely, Health services, Complaints regarding electricity faults, etc. This company has opened its offices at different places. The policy of the company is that women should be preferred to be appointed as the Heads of every office. Besides, under this policy, some positions shall be reserved for handicapped women also. The head of every office shall have the full authority to take decisions concerning the activities of her office.

  1. Which concept of management has been mentioned in the paragraph given above?
  2. Write about two of the advantages of the concept identified in point ‘a’.
  3. Identify two of the values of the company.


  1. Decentralization.
  2. (i) This reduces the workload of the top management.
    (ii) Decisions can be taken very soon when the authority is given to all the concerned managers.
  3. (i) Women Empowerment.
    (ii) Feelings of equality.
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