21.

Explain briefly the process of communication.

The process of communication can be accidental (without intent), expressive (resulting from an emotional state of a person) or rhetorical (resulting from the specific goal of the communicator). Communication can also be divided as follows:

1. Intrapersonal communication.
2. Interpersonal communication
3. Public communication.

Components of Human Communication: Communication includes the following components:

Speaking: It involves the use of language in an appropriate manner which is the precise and clear use of slang expressions and words unique to a culture can impede effective communication.

Listening: It involves reception, attention, assignment of meaning and listener's response to the message given out.

Body Language: It forms the non-verbal aspect of communication and includes all those messages that people exchange in addition to words.