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What factors gave birth to the Consumer Movement in India ? Trace its evolution.


The Consumers Movement in India:

(i)The consumer movement as a ‘social force’ originated with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices.

(ii)Rampant food shortages, hoarding, black marketing, adulteration of food and edible oil gave birth to the consumer movement in an organised form in the 1960s.

(iii)Till the 1970s, consumer organisations were largely engaged in writing articles and holding exhibitions. They formed consumer groups to look into the malpractices in ration shops and overcrowding in the road passenger transport. More recently, India witnessed an upsurge in the number of consumer groups. 

(iv)Because of all these efforts, the movement succeeded in bringing pressure on business firms as well as government to correct business conduct which may be unfair and against the interests of consumers at large.

(v)A major step taken in 1986 by the Indian government was the enactment of the Consumer Protection Act 1986, popularly known as COPRA.

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What is the rationale behind the enactment of Consumer Protection Act, 1986?


Describe some of your duties as consumer if you visit a shopping complex in your locality.


Mention a few factors which cause exploitation of consumers.


Explain the need for consumer consciousness by giving two examples.


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