Long Answer Type

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What is meant by ‘Informal organisation’? State the features of informal organisation.


An informal organisation is created through personal relationship within the formal organisation. Interaction among people at work gives rise to a ‘network of social relationships among employees’ called the informal organisation. No conscious attempt is made to create an informal organisation. It is created through friendship, mutual regard, intimacy, and close contact. There is no specific rules of authority and responsibility. There is no rules or procedures to govern this organisation.

Features of informal organisation:
1) They arise spontaneously.
2) It is created due to personal relationship.
3) It is natural grouping of people in a work situation.
4) It has no predetermined objectives.
5) There are no specific rules and regulations.
6) Unofficial channels are used.
7) It is generally small.
8) It cannot be depicted through a chart.
9) Emphasis is given on personal relationship.

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Short Answer Type

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