Short Answer Type

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Mr. Sharma wants to file a case in a consumer court against a company for selling faulty products.Guide him on all the aspects of filling the complaint.


Aspects of filling the complaint:

  1. Should complain within two years of purchase.
  2. Send registered AD to opposite party stating his complaint.
  3. Fill in prescribed form – write name and description, the address of the complainant.
  4. Write name and description, the address of opposite party/ company.
  5. Write facts relating to the complaint such as when, where it arose.
  6. Attach bills, a copy of registered AD sent to opposite party conveying the complainant.
  7. State the relief sought by the complainant.
  8. Attach an affidavit stating contents to be true and submit in the appropriate forum and pay fees.

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Long Answer Type

Labels on products and internet both are important consumer aids. List three advantages and two drawbacks each of using both.

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Compare the features of LIC and National Saving Certificate (NSC).

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Neha has some grease and coffee stains on her cotton dress. Suggest her one suitable chemical each which will help her to remove the stains. Also, tell her important precautions she should take while removing these stains. Name one more stain each for which these two chemicals can be used.

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You have designed a skirt top with the scarf for an adolescent girl. What two features would you consider while selecting its fabric? Suggest four ways each you can ensure emphasis and satisfactory the workmanship in this dress.

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