Consumer Protection

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• Questions
• Summary

A consumer should keep in mind the following responsibilities while purchasing, using and consuming goods and services:

1. Be aware about various goods and services available in the market so that an intelligent and wide choice can be made.
2. Read labels carefully so as to have information about prices, net weight, manufacturing and expiry dates etc.
3. Ask for cash memo on purchase of goods and services. This would serve as a proof purchase made.
4. Be honest in your dealing. Choose only from legal sources and discourage unfair practices like black marketing, hoarding etc.
5. File a complaint in appropriate consumer forum in case of a shortcoming in the quality of goods purchased or services availed.
6. Respect the environment. Avoid waste, littering and contributing to pollution.