In the field of telecommunication, it is axiomatic that no communication message passes un-distorted through a medium, even optic fibers. This is equally true of human communications. The difference however, is that in telecom, technologies have evolved to detect and correct (or compensate for) distortions introduced by the medium. In communication between people however, attempts to correct usually lead to more distortion and frequently breakdowns in relationships. We have a word for this. It's called the Communication Gap. Let's understand the nature of this distortion.
As you can see, every stage of the end to end communication process, right from the origin of a thought in the brain, is subject to distortion of some sort. If I just want to say that I want an ice cream, all this would not matter. Unfortunately however, in adult professional conversation, each of the above stages automatically introduces a potential communication gap. Some quick inferences so that we can move on…
Thus, "We can go for a picnic, but it's going to rain" is decidedly more pessimistic and discouraging than "It's going to rain, but we can go for a picnic".
On the other hand, virtually all conflict in various corners of the word can be traced back to an original communication gap between the parties involved, one that over the years has widened considerably due to various factors, media and sensationalism not excluded. Wherever power, prestige or survival is at stake, the risk of a communication gap represents a clear and present danger of escalation.
What never ceases to amaze me, however, is that despite these overwhelming odds against clear, precise, distortion free communication… most of us do have strong, meaningful and inspiring relationships with others…our friends, family members, close colleagues etc. What makes these communications different?
A typical mobile conversation with a close friend for me is at best – 2 minutes. Begins with a 'What's up' or 'Bol'( Tell me) and ends with a 'See you' or 'cool' with a crisp, abbreviated message in between. Clearly neither of us are much for long conversations on phone. But I don't recall a time when either of us felt the need to give defensive explanations to each other. Surely you too have such relationships. Obviously , this is possible only because of a strong foundation of trust.
The reason this Trust is critical in our context is because trust helps communication in 2 ways
Communicating intent, especially in arms length professional relationships, is easier said
What is this 'Intent' thing that I refer to ? Let's take an example. In a strategic negotiation with a key vendor, my larger intent is to establish a long term partnership with an assurance of benefit to both of us. To articulate this in a way that touches the other person is the key to communicating intent. Yes, I meant 'touches'. It is a matter for the heart. This requires self assurance and an inherent belief in mutual goodwill, and certainly some courage.
If you get this part right, the rest is easily learnt. Enjoy the monsoon!
Through the standard form offers different advantages in mathematical calculations and scientific notation. Firstly, it…
Introduction Stress is a feeling caused by an external trigger that makes us frustrated, such…
Sociology is a broad discipline that examines societal issues. It looks at the meaningful patterns…
Some info about Inch Inches are a unique measure that persuades us that even the…
You should be familiar with logarithms to understand antilogarithms in a better manner. Logarithms involve…
यहां "नाटककार सुरेंद्र वर्मा" पुस्तक की पीडीएफ विद्यार्थी, शोधार्थी और जो इसका अभ्यास के लिए…